I use my website to...

Sell products/services online

Generate enquiries

Share information

Provide customer service

If your website is used to generate sales or enquiries, how happy are you with its performance?

Not satisfied Moderately satisfied Very satisfied Not Applicable

Do you think your website is making the most of its traffic / visitor numbers?

Yes No

Have you previously heard of Conversion Rate Optimisation / Marketing?

(The practice of increasing the percentage of sales and enquiries a website generates by testing and improving content, layout etc)

Yes No

What percentage of visitors do you think your website currently converts into customers / enquiries?

%

%

Do you monitor and analyse the level of web traffic on your website?

Yes No

What do you most focus on in your online marketing efforts?

Attracting more visitor traffic Converting more visitors into customers None Other

If other please state:

Which of the following do you use on your website?

Conversion rate marketing / optimisation

Search engine optimisation

Social media optimisation